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Customer’s information
The majority of our goods are on-stock in Russia. In addition we have stocks in the USA and Europe (Portugal). Thereby we provide a good opportunity to hasten the goods delivery to various parts of world, for if the goods bought are kept in the mentioned stocks, it is easier and faster to deliver it to the customer. In case the goods bought are kept in the central (Russian) stock only, they are delivered immediately to either of the stocks nearest to the customer, and then are shipped directly to the customer’s address.
- We only ship to the confirmed address provided by PayPal. Before you pay, please make sure your address in PayPal matches the address you would like us to ship to.
- We ship goods worldwide.
- We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the courier company and local customs or duties. If you do not receive your goods on time, please contact us immediately for further assistance. Thank you for your understanding.
Date: November 6, 2013
Contact Us
Customer satisfaction is very important to us and our feedback rating reflects this satisfaction.
If you have any questions, our Customer Service staff welcome you to email.
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Date: November 6, 2013
Shipping & Delivery
All goods are shipped by Air Mail.
All goods are shipped within 3 business days upon the receipt of payment (except Saturday and Sunday).
The goods reach most countries within 15–20 days, though actual transit time may vary and is best estimated but not guaranteed.
We are unable to take responsibly for any custom delay or tax, since the transit time is highly depended and provided by Postal Service (except weekends and holidays).
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Date: November 6, 2013
Return
Return is accepted within 14 days since the customer’s receiving of the goods.
If the item is defective on receipt, the customer has up to 14 days from the date of receipt to exchange the defective item for a new one.
If you are not completely satisfied with your purchase, you may return it to us for a prompt exchange.
Unused/unopened merchandise will be fully credited.
Include your name, address, item, daytime telephone, form of payment, and if you are requesting a return or exchange.
After getting the returned item, we will refund the customer at the item’s price (excluding the shipping costs to and fro).
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Date: November 6, 2013
Method
We do accept PayPal, Visa/Mastercard.
PayPal is the main online form of payment we accept. Please make sure you have a valid PayPal account prior bidding. All PayPal payments must be confirmed. Shipping and billing addresses must match.
We are eager to discuss any alternative forms of payment.
- We do accept:
Date: November 6, 2013
Customer Satisfactory
Note: Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.
We back our commitment with superb service, 100% full money back and a customer satisfaction guarantee.
We are here and ready to assist you with any questions or concerns you might have before or after the purchase.
Our goal is to make sure you are a happy customer and pleasant shopping with us.
When you shop with us, your satisfaction is our #1 priority.
We are ready to refund you at any stage of the deal.
Bid With Confidence!
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Date: November 6, 2013
