CREATING AN ORDER

1. Step 1. Product Search
2. Step 2. Review of the product
3. Step 3. Creating the order
4. Step 4. History of the order

Step 1. Product Search

All store catalogue products are sorted according to their key parameters. For quick search of a specific product, please, use the search window on the top part of the page.

Step 2. Review of the product

To get the complete information about a specific product, click the picture of the product’s image or its name. The product fly page contains the full description of the sample: photos at different angles and click on the image with its description, color composition, dimensions and price.

Step 3. Creating the order

When buyer decides to purchase a specific product click ‘Cart’ icon in the top part of the screen. ‘Cart’ represents all the products the buyer wants to purchase, also the price of every item and the total cost of the purchase.

To make the order, click ‘Proceed to checkout’ button. After that the buyer shall be asked to register or to log in if already registered on russian-sales.com.

Note!

The buyer may create the order without registration, on the site, but the process of making following orders will take more time.

After the buyer specifies all necessary information for submitting the order, including the manner of payment, click ‘Place the order’ button. Then subject to the manner of payment, the buyer shall make the money transfer, stating the number of the order. Payment of the order is made directly online, after creating the order. All order information, will be e-mailed to the address stated, in the buyer’s information at registration, or while creating the order.

Step 4. History of the order

The buyer always has control of the order’s progress. The buyer’s registered user information and order status, is stated in ‘Manage Your Account’ section. orders created without site registration, buyers can see the order’s current status in the ‘Find your order’ section.

We have done our best to make the process of finding products and placing orders convenient and pleasant for our customers. If you have any problems, questions or suggestions on improving our store operations, please, send an email to our Customer Service & Support.